How to Best Manage Your Commercial Property’s Maintenance
It is challenging managing a commercial property whether it is a resort, motel, hotel, or apartment building especially for someone who is not really familiar with property maintenance management. Equipping yourself with the right knowledge, skills and attitude to be a good commercial property maintenance manager make you realize that the task is actually enjoyable as long as you update yourself with the latest technologies and innovative solutions. Whenever you do your research, you must know not only the old issues but also the emerging issues that commercial property owners are dealing with.
Set a time for regular inspections and walkthroughs because a problem usually starts as a minor issue and it gets worse when there you need a major repair or replacement. For instance, a door might have problems closing properly because of loose hinges, so it is best to replace the hinges to prevent future problems like entirely damaging the door, and for a long-lasting and functioning door. Hire the services of a professional plumbing Toronto company to help you with your leaking water pipes to help prevent water damage and subsequent pipe issues. When it comes to hiring a plumbing company, it is essential to consider the credentials, reputation, years of experience, communication skills, and service fee of the plumber. It is also important to do air conditioning inspection for any strange sounds, strange odors, insufficient cooling, or sudden spike in your electricity bills indicating that you need to repair or replace your AC. The condenser, air filter, and another external system can be checked but you need a professional to check the internal system of your AC. You can save much on electricity bills if you invest in energy saving air conditioners like inverters or those with high Energy Star ratings.
Do not ignore your customers, as a business owner or property maintenance manager, you must ensure that all complaints and concerns are addressed in a timely manner. It is best to set a dedicated team or staff for handling customer issues, questions, and complaints so that everything is properly documented and resolved as soon as possible. Any minor issues or complaints should be resolved right away before it gets out of hand so don’t wait for days, weeks or months. When it comes to commercial property maintenance management, you have to be keen, attentive, patient, customer-oriented, and prompt. A commercial property should always be clean, well-maintained, and organized because this is the reputation of your company. Consider customer complaints as positive criticisms wherein they are actually doing you a favor to let you know about a particular problem, so resolve those problems promptly. Take care of your customers by taking care of your commercial property.